Privacy Policy

Introduction

NIYA Vastgoed Beheer B.V. processes personal data relating to visitors and users of its website. We do that in order to provide visitors and users with the most effective and prompt service that we can.

By sharing the contents of our Privacy and Cookie Policy with you (please see below for details of the cookies that we use), we are endeavouring to be completely transparent with regard to the types of personal data that we process, the purposes for which we process personal data and the rights to which visitors and users of our website are entitled in relation to the personal data processed by us.

The processing of personal data by NIYA Vastgoed Beheer B.V. takes place in a manner that is fully compliant with the relevant requirements laid down in the General Data Protection Act (AVG). Our Privacy and Cookie Policy may be amended if there are any statutory or other urgent reasons so to do. As such, it is therefore advisable to consult our Privacy and Cookie Policy on a periodic basis.

Who is NIYA Vastgoed Beheer B.V.?

NIYA Vastgoed Beheer B.V. is a reliable housing agency, renting out student rooms and studios since 2006. We believe that we know what a student is looking for in a student room. With years of experience, we are able to select student housing while taking wishes about roommates, budget, location, etc. into account.

We rent out various properties in various cities:

• student rooms in Rotterdam;
• student studios in Rotterdam;
• student apartment in Rotterdam;
• student rooms in Delft;
• student studios in Delft;
• student apartment in Delft.

NIYA Vastgoed Beheer B.V. (registered at the Chamber of Commerce under number NIYA Vastgoed Beheer B.V.) has a registered office located at Alkmaardermeer 9 in Rotterdam (3068 KL). If you have any questions, comments or requests relating to our Privacy and Cookie Policy, please send us a message at any time at the following e-mail address: info@niya.nl. If you prefer contacting us by telephone, you can call us on the following telephone number: +31 (0)10 413 56 77.

What personal data are processed by NIYA Vastgoed Beheer B.V.?

In order to provide you with the most effective and prompt service as a visitor to or user of our website, we process the following categories of personal data.

Categorie ‘basic personal data’

• Name
• Email
• Phone number
• Gender
• Age
• Study
• Other personal data actively provided to us by you in any correspondence

Categorie ‘Indirect personal data’

• IP-address
• Session ID
• Details of your activities on our website
• Type of device (computer, tablet, smartphone, etc.)
• Internet browser
• Operating system

Special or sensitive personal data

We have no intention whatsoever to collect personal data relating to visitors to or users of our website who are less than 16 years of age, unless they have obtained explicit permission from their parent(s) or guardian. In view of the fact that we are unable to verify whether a visitor is over 16 years of age, we would advise parents or guardians to be involved in their children’s online activities. After all, involvement of that type is capable of preventing data about children being collected without the parents’ permission. If you are convinced that we have collected personal data relating to a minor without parental permission, please contact us via the following email address: info@niya.nl. Once we receive your request, we will delete the information we have collected.

Why does NIYA Vastgoed Beheer B.V. process the personal data listed above?

NIYA Vastgoed Beheer B.V. only processes your personal data as a result of a statutory obligation or a justified interest. For NIYA Vastgoed Beheer B.V., personal data are processed for one of three principles or aims. These are as follows:

• to analyse how our website is used (in order to make it more user-friendly)
• to be able contact you as a customer, potential customer or contact (in order to be able to provide our services)
• to be able to provide you with information, as our customer, potential customer or contact (in order to keep you up to date with regard to our business activities, to changes to the products and services we provide or with regard to specific and relevant developments in our specialist area that are applicable to you; whether or not prompted by innovations, statutory obligations or similar)

For how long does NIYA Vastgoed Beheer B.V. retain personal data?

Generally speaking, we can state that NIYA Vastgoed Beheer B.V. will not store your personal data for any longer than is necessary in order to achieve the objectives for which the personal data were collected in the first place. Unless, that is, we are subject to a statutory or other urgent obligation. The personal data processed by us is subject to the retention periods listed below.

Sharing of personal data

Under no circumstances will NIYA Vastgoed Beheer B.V. sell your personal data to third parties. We will only provide them if that is necessary in connection with the performance of our agreement with you, or in order to fulfil a statutory obligation. In order to be able perform our agreement with you, NIYA Vastgoed Beheer B.V. may engage the services of organisations fulfilling the role of a service-provider.

We conclude processing agreements with those organisations processing your personal data on our behalf, in order to ensure that they are able to guarantee that your personal data receive at least the same level of security and confidentiality that is provided at NIYA Vastgoed Beheer B.V.. Organisations of that type must therefore not be regarded as “third-party recipients”, but as processing companies. For you, as a customer, potential customer or contact of NIYA Vastgoed Beheer B.V., we remain responsible for the processing work carried out by our service-providers.

At the moment, your personal data is shared by us with the organisations listed below, due to the fact that we make use of the products and services those companies supply.

Our webhosting supplier

• automatically receives data that you, as a visitor to or as a user of the NIYA Vastgoed Beheer B.V. website, leave behind on the webserver(s) in use, for example as a result of navigating through our website or by contacting us using web forms or by e-mail
• data left behind on the webserver(s) are backed up on a periodic basis and those backups are also located on the webserver(s) in use

Our supplier of analytics software

• automatically receives data that you, as a visitor to or as a user of the NIYA Vastgoed Beheer B.V. website, leave behind on the webserver(s) in use, due to the fact that NIYA Vastgoed Beheer B.V. makes use of analytics software made available by the supplier
• data left behind on the webserver(s) are backed up on a periodic basis and those backups are also located on the webserver(s) in use

Automated decision-making

NIYA Vastgoed Beheer B.V. does not make use of automated data processing to take any decisions on matters that may have (significant) consequences for data subjects as individuals. In this instance, this relates to decisions taken by computer programs or computer systems without human intervention (such as in the form of an NIYA Vastgoed Beheer B.V. employee) being required.

Viewing, amending or deleting personal data

As a customer, potential customer or contact of NIYA Vastgoed Beheer B.V., you have the right to view, rectify or delete personal data about yourself. In addition, you are also entitled to withdraw any consent you may have given for the processing of your personal data by NIYA Vastgoed Beheer B.V. and to object to the processing of your personal data by NIYA Vastgoed Beheer B.V.. You also have a right of data portability.

Data portability means that you can submit a request to us, asking that the personal data we hold about you to be sent to yourself or to another party (an organisation designated by you). The transfer of data may take place by means of an .xlsx (Microsoft Excel) file in digital format.

You can send a request to view, correct, delete or transfer your personal data, a request to withdraw your consent, or an objection to the processing of your personal data to the following email address: info@niya.nl.

In order to be certain that a request relating to personal data has actually been submitted by you, we request that you also send a copy of your proof of identity. When submitting a copy of your proof of identity, please ensure that on the copy itself, your passport photo, the MRZ (Machine Readable Zone – the strip with numbers at the bottom of your passport), your passport number and your Citizen Service Number (BSN) are covered over in black. We ask this in order to protect your privacy. We will then respond to your request as quickly as possible, within no more than four weeks.

We will do our utmost to respect your right to privacy. If you are of the opinion that we are not acting in accordance with the privacy legislation, it goes without saying that we would be grateful if you could inform us of that. In addition, we would like to point out that if desired, you are able to submit a complaint to the national supervisory authority (the Dutch DPA – Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Links

The NIYA Vastgoed Beheer B.V. website includes various references to third-party websites. NIYA Vastgoed Beheer B.V. is not responsible for the manner in which personal data is processed by those third parties. If you wish to obtain more information about that, please consult the privacy policy of the organisation concerned.

Cookies (or comparable technologies) used by NIYA Vastgoed Beheer B.V.

On our website, we make use of two types of cookies. A cookie is actually nothing other than a small text file that is saved on your computer, tablet or smartphone when you visit our website. The cookies that we use are necessary for the technical operation of our website and to make the site more convenient for you to use. The types of cookies we use are listed below.

Analytical cookies: this type of cookie does not save any personal data and therefore does not infringe upon your privacy. We only make use of analytical cookies to analyse visitor flows on our website. Using the insights we obtain from analysing visitor flows, we are able to make our website more user-friendly for you.

How NIYA Vastgoed Beheer B.V. secures your personal data

NIYA Vastgoed Beheer B.V. takes protecting your personal data extremely seriously, which is why we take suitable measures to combat the misuse, loss or accidental disclosure of your personal data or any unauthorised access and unauthorised changes thereto. If you have the impression that we are not being effective in securing your data or you have observed signs of misuse, please contact us as a matter of urgency via the e-mail address: info@niya.nl
To give you an idea of what we do to secure your data, we have provided an overview below, detailing the measures that we take.

• The NIYA Vastgoed Beheer B.V. webserver contains security software (including a firewall)
• Data transfer with the NIYA Vastgoed Beheer B.V. webserver takes place via an internet connection that is secured in accordance with the TLS protocol (to verify this, check to see that the letters “https” are listed in the web address and look for the green padlock in your address bar)
• We apply DKIM, SPF and DMARC (three internet standards) in order to prevent you receiving e-mails bearing our name that contain viruses, that can be regarded as spam or are intended to harvest personal (login) details
• DNSSEC is an additional security measure (supplementary to DNS) that is used by NIYA Vastgoed Beheer B.V. in order to convert a domain name to the associated IP address (during conversion, we add a digital signature that prevents you from being diverted to an incorrect IP address)